Just when I thought switching from helpdesk support to corporate writing would eliminate the endless certification required in my career, my supervisor is now telling me to get certified for the same tests the helpdesk people are expected to take.I have been in the information technology (IT) industry for more than 15 years with the first eight years in helpdesk technical support. As I grew sick of taking certification again and again, knowing there is no end to it, I decided to quit the line completely.
Now, although I am working in an IT corporation, I am merely a writer, and for the first five years, all was fine. With the recent transfer to write for HQ corporate marketing, however, my American supervisor based in Taiwan, with the backing of the fierce Taiwanese lady boss, is forcing me to get certified, constantly querying me on when I will sit for the test.
My supervisor made it clear that unless I get certified for several papers required by him, my year end assessment will be in jeopardy. My answer to his latest query is as follows …
Dear {supervisor}
In answer to your question, all I can say for now is [I'll take the test] when I am ready and prepared, if I get a chance to finish reading the wireless text, digest its content, commit it to memory, and put myself through some tests.
As of now, every time I get down to reading a chapter or two, I would be interrupted and tasked to do something else, so I can only get back to reading the text and jotting down some notes whenever time is available at hand.
Hope you can understand the difficulty.
Regards
{my name}
P.S. Writing takes time and requires extensive research, rethinking, redrafting and more.
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